The DSM Monitoring system is the result of over 18 years of providing computer service and support to our valued clients. Based on this depth of experience, DSM has designed and developed a sophisticated system to provide you with a high level of system monitoring, management, information and service control.

This is what your IT service and support should be:

• Eliminating or minimizing any potential system down time
• Allowing maintenance and software updates to be done after hours
• Provide valuable information for insurance and accounting purposes
• Save costs on emergency service or unplanned service and upgrades
• A virtual technician on site - 24 hours a day, 7 days a week
• Service delivered before you know it!!!

Remote Monitoring of your complete environment:

• Server & Network Monitoring
• Software Application Monitoring
• Equipment - Asset Tracking & Management
• Equipment Warranty Management
• Software Management
• Remote Support
• Patch Management

This Unique system is a culmination of some of the most advanced technology and software development. Our ability to service and support your organizations computing system is increased exponentially to a level that we have only imagined in

the past. Our advanced “technician in a box” system will provide information to our Network Operations Center that can
be more effective than our being physically on site.

• We Know When Hard Drives Are Going To Fail Before They Actually Do
• Save Time And Frustration Managing Equipment Inventories & Listings
• Directly Connected To Manufacturer Web Sites For Instant Warranty Information For Hardware Items

Safe - Secure and Easy To Implement:

• No Interaction with your system required
• Installation of our monitoring appliancewithin 30 minutes
• Totally secure for your environment
• System monitoring for intrusion detection

For more detailed information, download our brochure